Work management culture and techniques

Following a suggestion from Teamwork's forum, I read "The Goal: A Process of Ongoing Improvement" of Eliyahu M. Goldratt. Its been a revealing read, very stimulating.

I still have to "map" many concepts from hardware to software production, which I hope to do in the next few days. Moreover I'm wondering how to enrich Teamwork with tools for a manager with such goals in mind. It's a must feature, maybe one of the weakest points of version 2.